Stateside Digitals provides app maintenance services that keep your mobile app secure, stable, and current, whether we built it or inherited it from another team.
01.
We triage reported issues by user impact, reproduce them on real devices, and ship fixes through your existing release process. Recurring crashes get a root cause write-up, not just a patch.
02.
Apple and Google release major OS versions every year, plus point releases in between. We test your app against each beta cycle and update it before the public release breaks something for your users.
03.
Slow launches, memory leaks, and battery drain push users away quietly. We track performance metrics over time and address the regressions that build up as an app ages.
04.
Vulnerabilities usually enter through outdated dependencies rather than your own code. We monitor your libraries for disclosed CVEs, patch them promptly, and keep encryption and authentication aligned with current standards.
05.
Payment processors, analytics tools, and mapping providers deprecate versions on their own schedule. We track those deadlines and migrate your integrations before a shutdown takes a feature offline.
06.
Maintenance is not only defensive. Many clients use their monthly hours for small feature work, UI refinements, and improvements based on user feedback and analytics.
07.
Application support services extend past the app itself. We maintain your servers, databases, and cloud environments, including scaling, backups, uptime monitoring, and cost review.
08.
We handle build submissions, review rejections, certificate and provisioning renewals, staged rollouts, and release notes for both the App Store and Google Play.
Compatibility updates, security patches, and occasional bug fixes for a stable app with light usage. This is the lowest monthly tier.
Ongoing monitoring, regular fixes, and a set block of hours for small improvements each month. Most growing apps sit here.
Priority response windows, compliance reporting, multiple integrations, and coverage across larger user bases. This sits at the higher end.
Your app is generating revenue or serving customers daily, and downtime costs you real money. A retainer gives you reserved capacity, guaranteed response times, and a team already familiar with your codebase when something urgent happens.
Your app is stable, internal, or low traffic, and you only need help a few times a year. You pay for the hours you use, without a monthly commitment, though urgent requests queue behind retainer clients.
We review your codebase, dependencies, architecture, and crash reports, then give you a written assessment of the app’s condition and its most pressing risks.
We take over repositories, developer accounts, cloud consoles, and third-party services, documenting credentials and ownership so nothing depends on a single person.
We put crash reporting, performance tracking, and uptime alerts in place, so problems surface as data rather than as customer complaints.
Work runs in regular cycles: urgent fixes first, then scheduled patches, dependency updates, and any improvement hours you have available.
“We will get to it quickly” is not a commitment. Ask for response windows by severity level, stated in the contract.
Some firms only maintain their own work, or quote a full rebuild before touching an existing codebase. Ask directly, and ask what their audit process looks like.
A provider that waits for you to report problems is a ticket queue, not a maintenance partner. Ask what tooling they use and who watches the alerts.
Your repositories, App Store Connect, Google Play Console, and cloud accounts should be in your name, with the agency added as a collaborator you can remove.
Ask about the offboarding process. A reasonable provider will hand over documentation and access without friction or a penalty period.
